F.A.Q.

What basic costs are involved?

What benefit is there in establishing an internet usage policy?

how do we begin monitoring?

Is it detectable?

How often should I monitor?

What's the bottom line?

What basic costs are involved?

Password recovery U$5 per successful recovery; On site Encrypted file analysis and internet password recovery U$35 per computer; Internet usage remote monitoring U$50 per 7 days per computer. All prices are quoted exclusive of any taxes applicable.

What benefit is there in establishing an internet usage policy?

The value of an in Internet usage policy, regardless of the technological solutions you have in place, ensures that every employee and company representative understands that company-provided Internet services are to be used only for fulfilling job responsibilities.

Further, Internet usage policies can:

• Clarify what constitutes acceptable use of Internet services
• Ensure employees understand who to contact with questions regarding acceptable use
• Ensure employees understand the penalties that arise from Internet misuse
• Help lessen a company's spyware and virus infestation rates
• Provide human resources with signed documentation from each employee stating a pledge not to improperly use Internet services
• Help mitigate productivity losses
• Decrease dependence upon technology solutions used to enforce employee behaviour
• Reduce the company's liability resulting from harassment claims, copyright violations originating onsite and other illegal acts

If you do not already have such a policy, we have a pro-forma policy you can immediately implement once you agree to utilise the service.

How do we begin monitoring?

We through the instant installation via e-mail of our computer monitoring software will secretly record all activities of computer users over a specific period and then deliver a complete report log to you on all areas of your system such as Web sites visited, every keystroke made (including login/password of ICQ, MSN, AOL, AIM, and Yahoo Messenger or Webmail), file operations, such as files accessed, programs opened, online chat conversations, and take screen snapshots at set intervals. The report log will contain a complete summary evaluation to highlight the most interesting information gathered.

Is it detectable?

The monitoring technology also prevents virus scanners and spyware detectors from detecting/disabling it. It is completely undetectable whilst in operation and is remotely uninstalled once the period monitored has expired.

How often should I monitor?

Usually within a week we will have a solid idea of the general usage trends on an employees computer, or hard evidence of spousal infidelity. In the case of an employee a written warning may be issued and then the service used at a later stage to check that the employee has heeded the notice. With spousal infidelity the information gathered usually opens up many other aspects that need investigating and this can be evaluated at that stage.

What's the bottom line?

The simple result is that YOU are now in CONTROL of your own situations and may utilise the information gathered in the way that you see fit! This may involve direct confrontation, or gentle management, at the least you will be informed BEFORE a situation becomes critical.